Shipping policy
Shipping Policy
At Hola Mija, we take great care in preparing and shipping every order to ensure it arrives fresh and ready to enjoy.
Order Processing
Orders are typically processed and shipped within 1–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.
Shipping Rates & Delivery Estimates
Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times are provided by the carrier and may vary due to factors outside of our control, including weather conditions or carrier delays.
Shipping Locations
At this time, we ship within the United States only.
All orders are fulfilled from Southern California.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
Delays & Carrier Issues
While we work closely with our shipping partners, Hola Mija is not responsible for delays caused by the carrier, weather events, or other circumstances beyond our control. If your package appears delayed or lost, please reach out and we’ll do our best to assist.
Incorrect Addresses
Please ensure all shipping information is accurate at checkout. Hola Mija is not responsible for orders shipped to incorrectly entered addresses.
Questions?
If you have any questions about your order or shipping, please contact us at hello@holamijachips.com We’re always happy to help.
Buen provecho,
The Hola Mija Team